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DannLaw redoubles commitment to fight for consumers in wake of attacks on CFPB

Leo Jennings III

February 4, 2025 By Leo Jennings III

CFPB Complaint DatabaseOver the Weekend President Trump fired Rohit Chopra the Director of the Consumer Finance Protection Bureau (CFPB) and today replaced him with Treasury Secretary (and hedge fund oligarch)  Scott Bessent.

Within hours Bessent directed the Agency to halt all work on pending regulations and enforcement actions.

While many of our clients, friends, family and neighbors voted for President Trump, I’m pretty sure that their primary objective in supporting him was not to allow debt collectors, payday lenders, credit card companies, banks and mortgage companies to be given license to cheat them.

This is sad to watch because the CFPB has established itself as a strong independent regulator of financial services companies, mortgage companies, small business lenders, banks and non-bank lenders.

This is particularly important right now because most of the contracts offered by many of these financially predatory companies force their customers to private arbitration and prohibit participation in class action lawsuits against them.  This means that if companies choose to cheat a little bit from a lot of people it’s even more difficult for private lawyers like those at DannLaw  to hold them accountable in a meaningful way.  If the CFPB is gone as a line of defense companies will have more license to cheat.

The consumers protected by the CFPB include all of us, even the CEOs and shareholders of the bad acting financial institutions.   But it is critical to remember that the lack of accountability for bad actors in the financial services world also punishes ethical businesses who are trying to compete with the businesses that  are cheating their customers.  It’s often more expensive and less profitable to follow the law than to find ways to avoid doing so.

Actions to scale back the CFPB’s enforcement and rulemaking efforts are going to cost millions of consumers billions of dollars over the next four years and limit the remedies available to consumers who are wronged. This is not a political opinion. This is a fact.

Fortunately for homeowners and many of our clients, federal law still prohibits arbitration provisions in mortgage contracts.  And for those who are subject to arbitration agreements we have been a leader among lawyers in using the arbitration process to protect our clients.

In light of this week’s news our Lawyers, Paralegals and support staff are committed to doubling down our efforts to use the courts and the law to hold financial predators accountable and seek justice for consumers who they victimize. Our job in protecting consumers is more important than ever and I know we are up to the challenge.

DannLaw provides representation to consumers in the following fields:

Foreclosure Defense

Mortgage Servicing Litigation

Consumer Protection Claims

Consumer Class Actions

Student Loan Litigation

Data Breach Class Actions

Lender Liability

Bankruptcy Litigation

Consumer Arbitration

Business Litigation

Lawyer Referrals are Welcome

Filed Under: In the News

December 10, 2024 By Leo Jennings III

An Athena Bitcoin cryptocurrency kiosk was the instrument criminals used to steal $39,000 from DannLaw client Karen Carew.

According to the Federal Trade Commission (FTC) and the FBI, Bitcoin ATM cryptocurrency kiosks (BTMs) play an essential role in “impersonation scams” that enable cybercriminals and scam artists to steal large sums of money from unsuspecting victims. Data from the FTC reveals that fraud losses at BTMs increased tenfold from 2020 to 2023 and that the amounts stolen via the kiosks are exceptionally high. But despite the well-documented rise in BTM-fueled fraud, companies like Athena Bitcoin, Inc. which operates hundreds of terminals across the U.S., have repeatedly refused to reduce or eliminate the extreme danger they pose to vulnerable populations, especially seniors.

The consumer protection team at Dann Law now represents one of those seniors: Karen Carew, a 74-year-old resident of Belmar, New Jersey. On September 4, 2024, a criminal impersonating a Microsoft tech support telephone agent convinced her to withdraw $39,000 from her bank account and deposit it into Athena BTMs located at two area convenience stores. Her money was immediately transferred into the untraceable online account or “wallet” of the scam artist. Both he and her money then vanished.

To hold Athena and the convenience stores accountable for their role in defrauding Ms. Carew and victims of similar scams, DannLaw attorneys Henry P. Wolfe, Javier Merino, and Andrew Wolfe recently filed a class action lawsuit in the Superior Court of New Jersey against the company, its CEO Matias Golenhorn, the owners of the stores where the kiosks used to facilitate the Carew scam were located, as well as other stores in New Jersey that have permitted Athena to locate and operate kiosks on site. The complaint and supporting exhibits may be viewed and downloaded here:  2024.11.25 Carew Complaint FILED

In the complaint the attorneys note that Athena openly acknowledges its kiosks are regularly used in impersonation scams as a page on the company website titled “Avoid these Bitcoin Scams” clearly illustrates:

Scammers are looking to say and do anything to convince you of an urgent need to pay through Bitcoin, and they will often “helpfully” point out nearby ATMs where you can follow their commands.

Scam artists like Bitcoin because transactions cannot be cancelled, reversed, or otherwise refunded once made.

Athena receives numerous reports of fraud per month…

The complaint also alleges that although Athena clearly recognizes the dangers posed by its BTMs it has refused to implement effective measures that would prevent or deter the use of its terminals in impersonation scams. Why? Because doing so would reduce the considerable profit realized from every dollar inserted into its BTMs by victims of those scams.

“BTMs are specifically designed to appeal to criminals, that’s why I consider them to be the AR 15s of the financial services industry,” DannLaw founder and former Ohio Attorney General Marc Dann commented. “They serve no purpose beyond enabling scam artists to wreak havoc and destruction on innocent victims and the complete and purposeful lack of safeguards enable them to inflict pain in rapid-fire fashion and disappear instantly. As Ms. Carew learned, that’s a formula for disaster.”

In addition to facilitating the impersonation scam, the complaint states that Athena refused to turn over the $39,000 Ms. Carew deposited into the BTMs after being notified of the theft even though the stolen cash was in their possession. Their refusal is based on the company’s position that all deposited into its terminals is “irreversibly” transferred as Bitcoin to the designated wallet, even if the wallet in question belongs to a criminal who has perpetrated an impersonation scam.

DannLaw contends that Athena’s position is misleading at best for two reasons: first, because Ms. Carew’s cash was still inside the company’s BTMs when they were made aware of the theft, and, second, because the hefty fee Athena charged to facilitate the crime, $10,060.04, was not transferred to the scam artist irreversibly or otherwise.

“In essence, Ms. Carew has been ripped off twice,” Dann said. “First by the criminal who robbed her and then by Athena which could, but refuses, to return her money. While their position is reprehensible, it is not surprising. Let’s face it, thieves like Athena rarely return stolen money to its rightful owners, especially if doing so would destroy their business model. It’s clear they have no intention of doing the right thing voluntarily, so we’re more than willing to use the civil justice system to both hold them accountable and educate the public about the dangers associated with Athena BTMs.”

The suit asserts four causes of action including possession of stolen property, violations of New Jersey’s RICO statute and Consumer Fraud Act, and gross negligence and seeks monetary damages for Ms. Carew and all class members

For more information, please contact Marc Dann at 330-651-3131.

Filed Under: Class Action Lawsuit, Consumer Fraud, cryptocurrency Tagged With: Class Action Lawsuit, Consumer Fraud, cryptocurrency, deceptive practices

February 13, 2024 By Leo Jennings III

Ohio Bankruptcy LawyerI appreciate everyone’s patience with the slow progress of our case seeking payment of the Pandemic Unemployment Supplemental Benefits that were denied to Ohioans by Governor DeWine and the Ohio Department of Jobs and Family Services.  As an FYI, I emailed Judge Holbrook’s law clerk today and asked if there was anything we or opposing counsel needed to do to enable the judge to rule on the motion to amend our complaint that we filed on behalf of the plaintiffs in March of 2023 and/or the motion to dismiss the complaint that was filed by the State AG at about the same time.

That means our position is, unfortunately, no different now than it was when the motions were filed last spring.
As of this writing, she has yet to respond.

When/if she responds or when/if the judge rules on the pending motions we will share that information with all of you immediately.

There is another issue that I wanted to bring to your attention. Recently the Ohio Attorney General and the Department of Jobs and Family Services have begun to attempt to collect what they perceive to be overpayments to pandemic unemployment recipients. If you have received such a notice please make sure you note that there is a short period of time to appeal this finding.  Our expectation is that many of the repayment notices are inaccurate.

If you’ve received one of these notices in error and are willing to speak out about your situation please email me at [email protected] and I will connect you with folks at Policy Matters.

Here is the Alert that we recently shared on our Facebook Page from Policy Matters Ohio:

ALERT:
Ohio has begun retroactively denying unemployment benefits to some Ohioans who received them during the COVID-19 pandemic and demanding repayment.
Did you get Pandemic Unemployment Assistance (PUA)? The Ohio Department of Job and Family Services (ODJFS) recently began sending email alerts to some recipients telling them to check their PUA account for new notices. These notices may say you fraudulently received PUA and have to repay those benefits—including interest and late penalties—because you didn’t provide required identity documents. If you received PUA during the pandemic:

1. Check your email and PUA accounts immediately. ODJFS will send the alert to the email address you used when you applied for Unemployment Assistance. To log into your PUA account, visit:
https://pua.unemployment.ohio.gov/Claimant/Core/Login.ASPX

2. If you did get a notice, file an appeal by the deadline and include a copy of the required identity documents. For what documents are required, see: https://jfs.ohio.gov/…/identityverificationchecklist

3. File your appeal online at https://puaa.jfs.ohio.gov OR call 877-574-0015 to provide the needed information. Call volume is often high, so we recommend filing online if possible. You can visit your local Ohio Means Jobs office if you need to access a computer.

4. If you miss the deadline, don’t panic! You can still file an appeal, but you may need to prove you had good cause for missing the deadline.

5. Once you file your appeal, watch for new notices in your PUA account and check your mail for a Scheduling Notice with a hearing date.

6. You have the right to be represented on an appeal and should arrange representation as soon as possible. If you cannot afford a private attorney, your local legal aid society or legal services program may be able to provide help at no cost. Contact your local legal aid office at 1-866-LAW-OHIO (1-866-529-6446) or visit https://www.ohiolegalhelp.org to search the legal aid directory.

7. If you didn’t get a notice, be sure to check your email frequently and log into your PUA account to read any new notices.
Marc

Filed Under: In the News

August 2, 2023 By Leo Jennings III

DannLaw founder Marc Dann
Attorney Marc Dann

I am pleased to announce that attorneys Kurt Jones, Alisa Adams and Andy Engel as well as paralegals Maureen Dial, Madellyn Brown, and Ivona Gates who were formerly associated with Advocate Attorneys LLP have joined DannLaw and will now represent their consumer arbitration clients as members of our outstanding legal team.

The seamless transition of the Advocate staff to DannLaw will ensure that clients continue to work with the attorneys and support staff they know and trust and that cases will proceed without undue disruption or delay.

We welcome our new colleagues, and we look forward to providing their clients with exceptional level of professional service that has made DannLaw one of the nation’s leading consumer protection and class action litigation law firms.

Filed Under: Founding Partner, Of Counsel Tagged With: deceptive practices, Fair Debt Collections Practices Act, Marc Dann

July 17, 2023 By Leo Jennings III

The following is an abridged version of a story by Hayley Fowler that was published by Law 360…

Law360 (July 14, 2023, 4:11 PM EDT) — Bank of America NA has been hit with a proposed class action alleging it opened credit cards without customers’ knowledge to meet sales goals, just days after the bank agreed to a nine-figure settlement with federal regulators over alleged transgressions involving its credit card rewards and overdraft policies.
DannLaw founder Marc DannDAnnLaw filed the suit in North Carolina federal court on behalf of Ohio resident Nadine Ballard and a proposed class of consumers who said they unknowingly had credit card accounts opened in their names between 2012 and 2022, which allegedly resulted in penalties for unpaid fees and impacted their credit scores. In the suit DannLaw and Ms. Ballard said the accounts were opened by employees desperate to reach “unrealistic sales quotas” as part of a money-grabbing scheme by the Charlotte-based bank.
“BoA allowed this fraud to fester for over a decade, profiting off of the harm it directly caused to the consumers who trusted BoA,” the lawsuit states. The complaint in the case, maybe viewed and downloaded here: Bank of America credit card scam complaint.
Ballard’s complaint comes on the heels of a collective $150 million in fines levied against Bank of America on Tuesday by the Consumer Financial Protection Bureau and the Office of the Comptroller of the Currency.
About $30 million of those penalties was attributed to the bank’s alleged failure to provide credit card sign-up reward bonuses as advertised and opening unauthorized credit card accounts to meet sales targets, which have since been eliminated.
Bank of America did not admit any wrongdoing in agreeing to pay the fines, and the CFPB said only a “small percentage” of the bank’s new credit card accounts opened between 2012 and 2020 were found to be unauthorized.
Still, Ballard said Thursday that the bank’s alleged “fee generating scheme” has impacted “many thousands of members.”
“Until the CFPB took decisive action against BoA, BoA had every incentive to continue this illegal conduct because it is a fee-generating machine that produced extraordinary profits for the bank at the expense of its consumers,” she said.
According to the complaint, Ballard discovered in March that the bank had previously opened an allegedly unauthorized account in her name. Since then, Ballard said she has “spent substantial time to correct her credit report as well as to lodge complaints with the appropriate government agencies, including the CFPB.”
Ballard blamed Bank of America’s “intense sales pressure” for the allegedly unauthorized accounts, which she said often required employees to pull consumer reports to determine a customer’s eligibility.
Bank of America allegedly knew about the scheme and took steps to hide it, she said, saying the bank was fully “aware its quotas are unrealistic for employees during normal working hours.”
Oftentimes customers only found out about the accounts when Bank of America asked them to update their account information, new debit or credit cards arrived in the mail, or missing deposits showed up in the allegedly unauthorized account, Ballard said.
As a result, customers were allegedly forced to pay monthly service fees, suffered damages to their credit reports and had to pay for identity theft protection, the lawsuit states.
“As a result of opening new accounts, BoA was able to inflate the key metrics regarding new account holder information in its [U.S. Securities and Exchange Commission] filings, and — equally troubling — was able to accrue associated fees from those accounts opened without consumer consent,” DannLaw claims in the suit.
Thursday’s complaint asserts claims for unjust enrichment and violations of the Electronic Funds Transfer Act, the Truth in Lending Act, the Fair Credit Reporting Act and North Carolina’s Unfair and Deceptive Trade Practices Act.
Ballard is seeking class certification, treble damages, restitution, attorney fees and pre- and post-judgment interest.
“The brazen way that Bank of America encouraged and allowed fraud to be committed against perhaps millions of its customers is one of the greatest travesties in the history of American business,” Marc Dann told Law 360. “…we look forward to holding the bank and its officers and board members accountable.”
In addition to DannLaw, Ms. Ballard and the proposed class are represented by Scott C. Harris of Milberg Coleman Bryson Phillips Grossman PLLC, Israel David and Blake Hunter Yagman of Israel David LLC, James M. Evangelista of Evangelista Worley LLC, Jennifer Czeisler of JKC Law LLC, and Marc E. Dann and Brian D. Flick of Dann Law Firm.
All current filings in the lawsuit are available here: https://www.pacermonitor.com/public/case/49576297/Ballard_v_Bank_of_America,_NA_et_al

Filed Under: CFPB, Class Action Lawsuit, Consumer Fraud Tagged With: Bank of America, Consumer Fraud, Credit Card Fraud, deceptive practices

May 9, 2023 By Leo Jennings III

Dann Law

Hello and Happy Spring. I’m reaching out today to provide our clients and friends with updates about several pending cases, new investigations and an exciting new addition to the DannLaw legal team. 

First I would like to introduce and welcome Jeff Crossman to DannLaw. Jeff, who recently joined DannLaw after serving in the Ohio House and running for Ohio Attorney General, will be litigating complex class action, mortgage servicing, and corporate/business cases. 

Picture of Jeff CrossmanJeff brings more than two decades of legal experience to Dann Law.  During his career, he has represented a variety of clients in complex matters, successfully resolving disputes for both individuals and businesses ranging from small startups to national corporations.  Jeff has served as an associate with a prominent national law firm, as in-house legal counsel for multiple national companies, and recently served two terms as a member of the Ohio House of Representatives where he gained invaluable experience in public policy, government, and changes made to the legal system. The sum of Jeff’s experience has given him a unique perspective and a deep understanding of the legal landscape, which he leverages to achieve the best outcomes for his clients.

Jeff believes that every client deserves high-quality legal representation personalized to fit the client’s needs, and he is committed to achieving the best possible outcomes for each and every one of his clients.

Education

  • B.A. University of Mount Union
  • M.A., University of Akron
  • J.D., Cleveland-Marshall College of Law, magna cum laude

Bar Admissions

  • State of Ohio
  • Federal District Court for the Northern District of Ohio
  • Pending: Federal District Court for the Southern District of Ohio 
  • 6th Circuit Court of Appeals.

 Mortgage Servicing Litigation

Our Mortgage Servicing Litigation team, which includes Dan Solar, Michael Smith, Saher Chaudrey, Javier Merino, Brian Flick, Kim White, and Karen Ortiz, continue to bring groundbreaking cases on behalf of homeowners involved in disputes with their mortgage servicers:

  1. Delays  and mistakes made by servicers assisting homeowners who took advantage of Covid Related Mortgage Payment Forbearance provided by the CARES Act and the American Recovery Act.  As a result of these errors, many borrowers exited forbearance with higher interest rates than they should have and some are facing unnecessary and unwarranted foreclosure actions. 
  2. Homeowners put at risk because servicers mishandled tax, insurance, and other escrow payments.. 
  3. Problems that have occurred when mortgage servicing is transferred from one company to another. This problem is especially prevalent when borrowers and services are engaged in loss mitigation activities. 
  4. Accounting problems following the successful completion of a Chapter 13 bankruptcy. 
  5. Violations of Ohio’s Residential Mortgage Loan Act. Dannlaw has obtained numerous consumer/borrower favorable court decisions involving servicers who failed to abide by changes in the Ohio Law that protects borrowers.

Foreclosure Defense

As foreclosure protections sunset our Foreclosure Defense team led by Whitney Kaster with support from Amanda Severt, Karen Ortiz and Roberto Rivera are litgating cases and developing thoughtful and innovative loss mitigation and legal strategies that will enable our clients to stay in their homes. If you are or may be about to enter foreclosure, please contact form or call us at 216-373-0539. We are here to help.

Class Action Lawsuits 

The members of our class action practice group, Brian Flick, Javier Merino, Andy Wolf, Jeff Crossman, Saher Chaudrey,Kim White and Liza Marigliano are pleased and proud to report that they have worked with co-counsel to obtain preliminary approval of several class action cases across the United States in the past several months.  There are active claim deadlines in the following cases.  If you believe you are a member of the class in one or some of these actions, we encourage you to visit the case settlement websites to review the terms of settlement and if appropriate files a claim: .

Nationstar

In the Class Action case against Nationstar Mortgage and payment processor ACI we successfully negotiated a $9 million settlement that is set for final approval on May 31, 2023 in the Federal District Court in North Carolina. You still have  time to submit claims if Nationstar pulled money from your bank account without permission in April of 2021. Visit this website to make a claim https://achloanpaymentlitigation.com/.

Michigan Ave. Immediate Care

Michigan Avenue Immediate Care  has agreed to a $900,000 settlement fund for people whose personal information was exposed to the dark web as the result of a data breach. If you were a patient of the of that Chicago medical practice file a claim here:  https://www.maicincident.com/

Parker Hannifin

We’ve reached a favorable $1.75 Million  settlement for present and past employees of Parker Hannifin who were impacted by a data breach. If you ever worked at Parker Hannifin please follow this link to learn more and file a claim www.phdatasettlement.com.

We are also investigating and litigating several other significant class action cases including:

Pricing Fraud by Dollar General.  DannLaw has filed cases against Dollar General in Ohio, New York and New Jersey based on allegations that prices listed for items on shelves are lower than prices charged at the register. If you live anywhere in the United States and believe you have been overcharged by Dollar General or any other retailer, please contact our office by completing and submitting our contact form or calling 216-373-0539.

Salmonella Poisoning in Jif Peanut Butter 

The FDA, along with CDC and state and local partners are investigating a multistate outbreak of Salmonella Senftenberg infections linked to certain Jif brand peanut butter products produced at the J.M. Smucker Company facility in Lexington, Kentucky. If you believe you have been impacted by the outbreak please complete and submit our contact form or call us at 216-373-0539.

Traffic Camera Violations in the City of Girard

Tickets were wrongly issued to drivers along Rt 80 in Girard Ohio

Impact Cases

Federal Government’s failure to compensate victims of  “Snap Skimming”  DannLaw recently filed a case in Ohio against the United States Department of Agriculture regarding the agency’s failure to reimburse Ohioans whose SNAP benefits have been “skimmed” by unknown third parties beginning in January of 2022. 

Skimming occurs when criminals use a device placed over a point-of-sale card reader to steal information from payment cards like SNAP EBT and cash assistance cards. That means SNAP or cash assistance benefits may have been stolen with the cardholder’s knowledge.

If you believe you have been a victim of SNAP theft, please please complete and submit our contact form or call us at 216-373-0539.

Racial Discrimination in Mortgage Lending by Wells Fargo We have assumed a  leadership role in investigating allegations that Wells denied  borrowers of color mortgage financing at a rate almost double that of white borrowers.. 

Ohio PUA Unemployment Benefits

In Bowling v. Dewine we continue to pursue $900 million in fully federally-funded COVID-19 supplemental unemployment insurance benefits the DeWine administration callously denied Ohioans who were left jobless as a result of the Coronavirus pandemic. 

Data Breach Cases

We are also bringing Class Actions for Data Breaches against the following Companies:

Last Pass/GoTo Technologies

Carrington Mortgage and Alvaria, Inc.

Snap Finance–Brian Flick has been appointed co-lead counsel

Key Bank/KeyBank Mortgage/Fulton Bank/Overby-Seawell

Samsung

Bet MGM (Where Javier Merino is taking a Lead Role)

Lakeview Loan Servicing

If you or someone you know has been impacted by these data breaches please complete and submit our contact form or call us at 216-373-0539.

Filed Under: Attorneys, Class Action Lawsuit, Consumer Fraud, Data Breach, Foreclosure, Identity Theft, Of Counsel Tagged With: Bowling v. DeWine, Consumer Fraud, deceptive practices, Foreclosure Defense, Marc Dann, Mortgage Fraud

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